BrokerBin Roadshow Panel: Tips to Streamline Your Business Operations
Hear from experts on operational best practices – what really works to simplify processes and maximize strategy – for the modern IT Lifecycle company.
April 23rd, 2026
Author: BrokerBin
Tips to streamline your business operations
Industry experts share operational best practices – what really works to simplify processes and maximize strategy – for the modern IT Lifecycle company. Panelists discuss the following questions:
0:00 - Intro
2:14 - How is your company managing the global memory shortage?
5:22 - Pricing: How is the memory shortage affecting hardware prices?
6:28 - What other market challenges are affecting hardware prices?
9:00 - How is your company remaining competitive in today's market?
12:27 - What are some resources for listening to your customers?
16:13 - What ways are you going above and beyond in service to your customers?
21:49 - When you hear "A.I.", what first comes to mind with respect to your business operations or the way you do business?
27:53 - If you were training in a new team member in the IT secondary market today, what advice would you give that person?
31:14 - How do you effectively communicate with prospects and customers in this virtual world we live in?
33:56 - What would you say is one overlooked opportunity in today's market?
*This panel discussion was recorded live at the BrokerBin Roadshow in Split, Croatia on April 23, 2026.
Watch Webinar On Demand:
Speakers:
Lyle Gore
Ethos Dynamics | Managing Director.
Lyle has nearly 30 years in the wholesale IT market. He began as an AS/400 and Cisco reseller working Europe and Australia and later held P&L responsibility for a $125M business at Atlantix Global (now CXtec), overseeing sales, warehouse, and technical operations. A 10-year UNEDA Board member and former President, he now leads government relations and lobbying. Lyle currently focuses on Meraki wholesale at Ethos Dynamics and is a Rothschild Award winner.
Shirley Liu
Cloud Storage Corp | President & CEO.
Shirley is the President and CEO of Cloud Storage Corp. With 14 years of industry experience, she views business as a powerful vehicle for changing the world. Shirley combines a growth mindset with a deep commitment to performance excellence, collaboration, and building trust. Dedicated to the circular economy, she supports the industry through long-term partnerships and the delivery of high-quality, reliable products.
Dave Manning
Iron Mountain | Director, Remarketing Sales.
Dave has worked in the tech industry for more than 30 years, including 25 years of secondary market experience. Since 2017, he's worked in the ITAD industry, starting with HPE, ITRenew, and now with Iron Mountain following their 2022 acquisition of ITRenew. With sales, brokerage, product management, and leadership roles, Dave is currently the Director of Remarketing Sales for Iron Mountain's Asset Lifecycle Management division. Married with four children (two still at home) and two cats, he lives in Omaha, Nebraska.
John Spagnuolo
IQ Reseller | President.
John leads IQ Reseller’s strategy, vision, and operations. He brings deep knowledge and a practical understanding of the complex workflows involved in buying, refurbishing, tracking, and reselling IT assets. He works closely with customers to ensure IQ Reseller’s solutions help organizations improve operational efficiency, inventory control, asset tracking, and customer service. John is an active voice in the ITAD and IT reseller community, speaking at industry events about purpose-built ERP systems that support scalable growth and smarter business operations.
